Shipping Policy
Shipping Rates
We offer a weight based shipping fee for all orders. The shipping cost, domestically is RM 9 for parcels below 3kg and RM14 for parcels above 3kg for standard shipping. We also provide free shipping on orders over RM300.
Shipping Times
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Orders are typically processed and shipped within 3 business days after payment is received.
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Standard shipping times domestically are estimated to be between 5 - 8 business days.
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Please note that during high-demand periods, holidays, or unforeseen circumstances, shipping times may be slightly longer. We appreciate your understanding.
Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with tracking information, allowing you to track your package's delivery progress.
Shipping Charges
Shipping charges are non-refundable. In the event of a return or exchange, you will be responsible for any additional shipping costs unless the return is due to an error on our part.
Contact Information
If you have any questions about our shipping policy or require further assistance, please contact us at [your contact email].